Proactive Support & Maintenance
Your expert tech team, ensuring your store runs flawlessly, 24/7.
Your Always-On Technical Partner
Stop reacting to problems and let us prevent them entirely. Our proactive maintenance service handles all critical updates, monitors for errors, and ensures your store’s health around the clock. Think of us as your in-house tech team, dedicated to ensuring seamless operations.
- 24/7 Uptime & Performance Monitoring
- Expert WooCommerce Troubleshooting
- Safe Plugin, Theme & Core Updates
Issues Solved Proactively
The vast majority of potential issues are identified and resolved by our team before they ever impact your store.
Priority Support Response
Our Growth Partner clients receive guaranteed, rapid-response support from our expert engineers.
Update Management
We safely manage all your software updates, testing for compatibility to keep your store secure and stable.
Move From Reactive Firefighting to Proactive Growth
Too many store owners spend their valuable time dealing with unexpected bugs, slow-downs, and update conflicts. Our philosophy is to take that entire burden off your shoulders. By preventing problems, we free you from a reactive state, allowing you to focus your energy on strategic growth.
Prevention
Resolution
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- FAQ
Find Your Answers Here
Everything you need to know, all in one place
What exactly is SoloCommerce?
SoloCommerce is your complete technology and growth partner for WooCommerce. We're not just a hosting company; we are an expert team that manages your entire technical stack—from infrastructure and support to AI-powered automation—so you can focus entirely on growing your business.
Who is this service for?
How are you different from a standard web hosting company?
Standard hosting gives you server space. We give you a dedicated tech team. We manage not only the hosting but also the proactive maintenance, security, performance optimization, sales automation, and AI-powered customer support for your store. It's a fully managed, all-in-one solution.
Do I need to be technical to use your service?
Not at all. In fact, our goal is to handle 100% of the technical complexities for you. You can run your business with the confidence that the technology is being managed by experts, 24/7.
I already have a WooCommerce store. How does migration work?
Our expert team handles the entire migration process for you, completely free of charge. We create a clone of your site to test everything thoroughly, ensuring zero downtime or disruption to your live store. We manage the entire process from start to finish.
What kind of security do you provide?
We provide enterprise-grade security. This includes a robust firewall, proactive malware scanning, regular security patching, free SSL certificates, and continuous monitoring to protect your store and your customers from threats.
What happens if my site gets a huge spike in traffic?
Our infrastructure is built on scalable cloud servers. This means your store can handle sudden traffic spikes—like during a Black Friday sale—without slowing down or crashing. We monitor resource usage and can scale your plan as you grow.
Can you work with my existing theme and plugins?
Yes. We are WooCommerce experts and can work with almost any theme and set of plugins. As part of our onboarding, we perform a full site audit to identify any plugins that may be causing performance or security issues and will recommend better alternatives if needed.
How do I know which plan is right for me?
The Foundation plan ($350/mo) is perfect if you're starting out or want a completely stable, managed technical base without the advanced growth features. The Pro plan (13% of Revenue) is for established stores ready to scale aggressively; it includes our entire suite of services and aligns our success with yours.
How does the "13% of Revenue" for the Growth Partner plan work?
It's a simple, transparent partnership model. We charge 13% of your store's gross monthly revenue. In return, you get our entire team and technology stack—all 6 core services with no limits. This model ensures we are fully invested in growing your sales, as we only succeed when you do.
Are there any hidden fees or long-term contracts?
No. Our pricing is completely transparent with no hidden fees. All our plans are billed monthly, and you are free to cancel at any time.
Why is the Growth Partner plan a percentage instead of a high flat fee?
Because it's a true partnership. Instead of charging a very high flat fee like an agency, our success-based model allows us to invest more resources into your store as it grows. It keeps us motivated to actively find new ways to increase your revenue.
What does the onboarding process look like?
Our onboarding is seamless. It starts with a comprehensive audit of your current site. Next, we handle the full migration to our servers. Finally, we set up all our core services, automations, and monitoring, and have a strategy call to align on your business goals.
How do you help me actually grow my sales?
We help you grow in several key ways: by increasing your conversion rate through performance and UX optimization; by recovering lost sales with our automated marketing engine; by improving customer satisfaction and capturing leads with our AI Assistant; and by implementing conversion-focused features on your store.
What kind of support can I expect as a client?
You can expect prompt, expert support from a team that knows your business. All clients receive support through our dedicated channels with guaranteed response times. Our Growth Partner clients receive the highest priority support, often including a shared Slack channel for real-time communication.
How do we communicate after I sign up?
Communication is easy and centralized. You'll have access to our client portal for requests and will communicate with our team via email or your dedicated channel. We provide regular reports on your site's performance, the work we've completed, and our strategic recommendations for the future.
- Testimonials
What Our Partners Say
Real stories from businesses we’ve helped grow and scale.
"Choosing SoloCommerce was the best business decision we've made. They are more than a service; they are a true growth partner. Our sales have increased by over 60% since they took over."
Kamola Akramova
CEO, Samarkand Silk
"The peace of mind is priceless. I no longer waste time on technical issues or website updates. I can finally focus 100% on my products and customers, knowing the experts at SoloCommerce have everything covered."
Sardor Mahmudov
Founder, Tashkent Modern Art
"What I appreciate most is the quality of support. Whenever we have a question or need a change, the response is fast, professional, and they truly understand our business goals. It feels like they're part of our team."
Madina Yusupova
Manager, Khiva Ceramics
"Our site speed was a major problem before. The SoloCommerce team optimized everything, and now our pages load instantly. We've seen a noticeable increase in conversions and a drop in bounce rate."
Alisher Zokirov
Owner, Bukhara Spices
"The automated abandoned cart recovery system they set up paid for the entire service in the first two months. It's an incredibly powerful tool that runs on its own, bringing back customers we thought were lost."
Ziyoda Abdullayeva
Director, Fergana Valley Textiles
"The Provia AI assistant is a game-changer. It handles about 70% of our customer inquiries instantly, day or night. Our support team is less stressed and can focus on more complex issues."
Ruslan Karimov
Co-Founder, Navoi Electronics
"Marketing isn’t magic. It’s strategy, storytelling, and smart execution."
- Contact Us
Let's Build Your Store's Future, Together.
We’re here to answer your questions, explore your goals, and see if we’re the right growth partner for you. No pressure, just a conversation.